Activate and test
Activate and verify the correct pet, preview public details, then test QR and NFC before fitting the tag.
Fit and inspect safely
Secure the split ring to a suitable collar or harness and position it to reduce chewing or snagging. Inspect and test the tag weekly. Remove and replace a loose, cracked, sharp, peeling or unreadable tag. Keep an unattached tag or ring away from children; it is not a toy or chew product.
Cleaning
Clean gently with a damp cloth and mild soap. Avoid treatment likely to damage the printed QR code, NFC component, coating or attachment point.
Retiring or transferring a tag
Deactivate or reassign promptly if a tag is lost or transferred. Do not simply give an active identifier to another person or pet without using the proper account controls.
Recycling and free take-back
Privacy Pet Tags contain a passive NFC electronic component and should not be placed in ordinary household waste. The crossed-out wheeled-bin symbol means electrical and electronic equipment should be collected separately so that it can be reused or recycled appropriately.
When you obtain a new Privacy Pet Tag from us, we offer free like-for-like take-back of one old equivalent electronic pet identification tag. The old tag can be from another brand, provided it has the same or a similar identification function.
To use the service, email support@privacypettag.com. We will provide a prepaid Royal Mail 2nd Class return label. Remove the metal split ring, keep or recycle it separately, place only the electronic tag in a standard letter envelope, attach the supplied label and post it to us. Please do not send collars, split rings or other accessories.
This like-for-like service is for small electronic pet identification tags. GPS trackers, activity trackers, batteries, collars and unrelated electrical equipment are not covered by this take-back service.
Returned electronic tags will be handled through an appropriate reuse or recycling route. CLJE Ltd is registered as a producer of electrical and electronic equipment. WEEE producer registration number: WEE/MM5915AA.
Other identification
Privacy Pet Tag supplements rather than replaces a microchip or other legally required pet identification.